> Source: https://www.ema.ai/additional-blogs/ai-in-customer-service
> Title: AI in Customer Service
> Description: Read AI in Customer Service articles on the Ema blog.

[← Additional Blog](https://www.ema.ai/additional-blogs)

# AI in Customer Service

2 posts

### [5 Key Risks of using AI in Customer Support](https://www.ema.ai/additional-blogs/ai-in-customer-service/5-key-risks-of-using-ai-in-customer-support)

September 2, 2024 • 11 min

[Customer Support](https://www.ema.ai/additional-blogs/tags/customer-support)[Agentic AI](https://www.ema.ai/additional-blogs/tags/agentic-ai)1+

### [AI-Powered Support: The Ultimate Guide to Revolutionizing Your Customer Service](https://www.ema.ai/additional-blogs/ai-in-customer-service/ai-customer-service-guide)

August 28, 2024 • 12 min