> Source: https://www.ema.ai/intelligent-actions
> Title: Intelligent Automation | Get work done where your apps live
> Description: Ema's smart agentic actions allows you to execute workflows in your enterprise applications without writing a single line of code.

Intelligent Actions

Get work done wherever your apps live

Tool  Calling lets Ema’s AI Employees execute real‑time workflows in any system without writing a single line of code. Choose from 200+ pre-built connectors, build your own custom tools, or hook up any MCP server to leverage every internal tool your company relies on.

Explore Connectors

# Explore Agentic Orchestration

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## 200+ Pre-built connectors & any MCP server

Plug into any application or database, or MCP server with zero code. 

Check out integrations

## Actions and queries 

From “File PTO” to “Run revenue pipeline report,” Ema handles, writes and reads across applications.

## Secure autonomy

OAuth scopes, policy guardrails & human-in-the-loop (HITL) checkpoints bake compliance into every action.

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## Goal‑driven AI planner

Customers & partners can easily set up new custom tools and deploy to support their varying needs.

## Build custom connectors

## Build faster. Integrate deeper. Run with confidence.

8x faster

Build & ship production workflows in days, not weeks

200+ connectors

Widest breadth of tools available through Ema, ready out-of-the-box

< 1 hour setup

Drag-and-drop onboarding—no coding needed

99.99 % uptime

Global infrastructure trusted by the Fortune 500

## Enterprise automation for every team

### Employee self‑service

Ema fetches real-time balances from Workday, books vacation, downloads payslips as PDFs, updates profile fields in Active Directory, triggers off-boarding recipes in Workato, and confirms every step back to the employee no tickets, no waiting

### Recruiting automation

Ema auto-ranks resumés, enriches them, updates your ATS, schedules interviews—freeing recruiters to focus on people.

### Lead enrichment & SDR

Ema auto-builds a pipeline. She pulls information from database management platforms, adds news signals, fires hyper-personal emails from each rep’s Gmail, logs results in CRM all in one seamless flow.

### CX ticket resolution

Deflects issues before they become tickets. Ema reads new tickets in Zendesk, classifies sentiment, pulls relevant KB articles from Confluence, executes fixes in ServiceNow, and updates the customer with personalised status messages

### Proactive Customer Insights

Identify churn proactively. External Actions unifies usage data from Mixpanel, negative chat signals from Intercom, and renewal dates in Gainsight to surface at-risk accounts—and automatically triggers success-playbook tasks

### Finance & Procurement

Route PO approvals from SAP S/HANA to managers in Coupa, log decisions back to ERP and send status updates via Teams—all orchestrated by a team of AI Employees

### IT Service Desk

Auto-create, escalate and resolve incidents in ServiceNow, update asset info in Jira Service Management and notify stakeholders in Slack all autonomously

Ready to automate your workflow end-to-end?

[Hire Ema today

](https://www.ema.co/hire-ema)

Reimagine the future with Ema