> Source: https://www.ema.ai/podcasts/ema-fireside-chat
> Title: Proving AI Agent Business Value: Why HR Must Lead
> Description: Watch IDC’s Neil Ward-Dutton with leaders from Ema, Siemens Energy and EX Labs on proving the business value of AI agents, and why HR must lead the shift.

# Ema Fireside Chat

October 14, 2026

53 Sec Watch Now

About the Podcast

### Featured Speaker

Swati Trehan COO, Ema

Sven Köhler Data Domain Manager Finance, Siemens Energy

Neil Ward-Dutton Research VP, AI and Automation, IDC

Volker Schrank Founder, EX Labs

### Summary

Most organizations now have AI agents in production. Far fewer can prove the business value those agents deliver. Neil Ward-Dutton calls that gap the value chasm, and closing it takes more than better technology: it takes rethinking how work, roles and structure fit around AI. Watch Neil Ward-Dutton (Research VP, IDC), Swati Trehan (COO, Ema), Sven Köhler (Data Domain Manager Finance, Siemens Energy) and Volker Schrank (Founder, EX Labs) in a fireside chat on what it takes to move from running AI agents to measurable business impact, and why HR needs to lead that shift.

## Ema Fireside Chat

Here's what to expect in the podcast:

-   Why most organizations running AI agents still can’t measure the value they get
-   How to start with the business problem, not the technology
-   The difference between automation and transformation, and where humans fit when agents orchestrate the work
-   Why reshaping structure, capabilities and culture around AI is HR’s work

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