A new era in enterprise AI

This IDC Spotlight introduces Agentic Business Automation (ABA) as the next frontier in enterprise AI—beyond co-pilots, RPA, and traditional SaaS. It explores how autonomous, goal-driven AI employees are reshaping how work gets done across functions, reducing manual toil and accelerating outcomes. The paper outlines key shifts in the enterprise stack, the limitations of today’s tools, and how platforms like Ema are leading the charge with agentic architectures purpose-built for real-world complexity.